Last Updated on October 6, 2023 by Matthew Lloyd
Yes! Carvana takes pride in providing customers with high-quality and clean vehicles. Before delivery, all Carvana vehicles are thoroughly inspected and cleaned to ensure they are presentable and safe for driving.
What Is Carvana?
Carvana is an online platform and car dealership that allows customers to shop, finance, and purchase cars. The company offers a unique experience of buying a car without ever having to step foot in a dealership. Instead, you complete the entire process from start to finish with the click of a button.
Why Is Carvana A Different Car Buying Experience?
- They offer convenience and transparency in the car-buying process.
- Carvana has no hidden fees or gimmicks
- With their online platform, customers can quickly and easily search and compare cars, apply for financing, and purchase their vehicles online.
- Carvana offers free delivery to most areas and a 7-day return policy to buy confidently.
- You can trust that your car will come clean and in top condition at Carvana. So if you’re looking for a hassle-free car-buying experience, Carvana is the right choice for you!
Some Drawbacks Of Using Carvana Include
- The selection of cars is limited to what is currently in stock
- Carvana does not offer any car maintenance services (like oil changes or tire rotations)
- Some customers may find the online car-buying process too impersonal and prefer a more traditional dealership experience.
- Some features or damages might not be visible in the online pictures.
- Cars are usually more expensive than private parties.
- You will be able to test drive the vehicle after it’s delivered.
The Cleaning Process
Carvana takes cleaning and sanitizing your newly purchased vehicle very seriously. They thoroughly inspect and detail each car before it is delivered to you. Carvana’s team of professionals uses top-of-the-line products that are designed specifically for automotive detailing and interior cleaning. They use approved EPA-registered disinfectants to sanitize all contact surfaces throughout the vehicle. After an extra level of thorough cleaning, you can rest assured that your car is safe and clean for you to enjoy immediately after delivery.
Every car is meticulously inspected and detailed at Carvana. Carvana takes a five-point approach to cleaning each vehicle before it is delivered. Every car is given a thorough 142-point safety inspection, interior and exterior cleaning service, detailed photoset of the car, detailing of any imperfections that may be present, and a Carvana premium detail package. This inspection covers all major mechanical components and exterior features to ensure that your car will be safe and reliable for years to come.
The Carvana Premium Detail Package adds the finishing touches to ensure your car looks and feels new. This package includes a complete interior shampoo, a waxing of the exterior paint to bring out its shine, and thoroughly cleaning all windows and rims for a sparkling finish.
FAQs
What Is Carvana Certification?
Carvana certification is a process all Carvana cars must go through to sell. It involves a detailed 125-point inspection, reconditioning with genuine parts, and a certification sticker placed on the vehicle.
Before You List Your Car For Sale On Carvana, Do You Need To Clean It?
No, Carvana will take care of the cleaning process. They will detail the car’s exterior to make it look its best for potential buyers. However, if any stains or messes inside your vehicle need to be taken care of, it would be wise to do so before listing your car for sale.
What If The Car Is Not Clean When I Receive It?
If the car is delivered in a different condition than it was advertised, customers can contact Carvana’s customer service team, and they will work to resolve the issue.
Do You Need To Do Maintenance Before Listing The Car For Sale?
No, Carvana requires no maintenance or repairs on the car before listing it. However, it is always a good idea to ensure your vehicle is in proper working order and that all of the necessary components are functioning correctly before selling it.
Does Carvana Offer Any Warranties?
Yes, Carvana offers a limited warranty on select vehicles. The warranty covers the cost of parts and labor for repairs needed due to defects in materials or quality. Additionally, you can add extras like extended warranties, gap insurance, and roadside assistance.
Is Buying A Car From Carvana The Right Choice For Me?
Buying a car from Carvana is the right choice if you want a convenient and stress-free car-buying experience.
Did Carvana Inspect The Car?
At Carvana, all cars undergo a rigorous 150+ Point Inspection and are reconditioned using only genuine parts. After our quality assurance team inspects the vehicle, they provide a detailed report of their findings. This allows customers to make an informed decision about the car’s condition before purchasing it.
Do Carvana Clean Cars Before Delivery?
Yes, Carvana cleans every car before it is delivered to the customer. The company takes great care in making sure.
Does Carvana Offer Any Other Services?
Carvana does not offer any maintenance services (like oil changes or tire rotations), but they do provide customers with a 7-day return policy and limited warranty on select vehicles. Customers also have the option to add various extras like extended warranties, gap insurance, and roadside assistance.
What Is Carvana’s 125-Point Inspection?
Carvana’s 125-point inspection is an extensive process that ensures every car they sell is in top condition. The inspection covers the engine, brakes, transmission, cooling, and electrical systems. It also checks for cosmetic damage or other car performance defects. Every car that passes the inspection is given a detailed report that includes the condition of each part and any necessary repairs or replacements. This allows customers to make an informed decision about their vehicle before buying it.
Conclusion
Carvana goes to great lengths to ensure that each car is thoroughly cleaned before it is handed over to its customers. The company has implemented a comprehensive cleaning process that includes vacuuming, shampooing, polishing, and waxing the vehicle’s exterior and interior surfaces. Carvana also inspects the car for mechanical and cosmetic issues, providing customers with peace of mind regarding their purchase.
